BUSINESS PROCESS OF AN ENTERPRISE WORKING WITH THE SUPPLIERS AND CUSTOMERS IN ELECTRONIC BUSINESS AND NETWORK ECONOMY

In the modern business conditions, a company needs to transform structural and innovative capital taking into account the focus on digitalization, internationalization of business processes. Business processes which allow both developing new ways of conducting economy management, improving management, increasing operating efficiency of a company, increasing competitiveness of the products, and organizing the working space for the company’s employees become the main tool capable to adjust new tendencies, to correlate them with the infrastructural component of an enterprise in the conditions of digital development. The activity at the enterprise is based on the business processes and interrelations, cross-functional interactions of the highest governing bodies with other authorities’ levels, and the external contractors as well: public authorities, investors, business partners, inspections, suppliers, and buyers.

The authors developed the dynamics model of the business process for the organization of a company’s activity in the sector of network economy, which allows systematizing the operations on performing orders from the customers at all stages with the focus on cooperation with the industry stakeholder suppliers.

The model identifies the problem areas, minimizes the disadvantages of the existing algorithms for work with the contractors. The dynamic graphical decomposition is based on the organizational structure of an organization, cross-functional interaction, with the identification of the responsible persons to work with the suppliers and buyers. The business process allows estimating and segmenting the strengths and weaknesses of an organization and defining the factors of influence on the management of the economic entity activity in the digital economy. The developed model makes it possible to design visually the strategy, to identify weaknesses in the company’s activity and to attract additional advantages towards the competitors, to identify new directions of growth.