VALUE OF KEY INDICATORS OF EFFICIENCY (KPI) IN AN ESTIMATION OF WORK OF THE PERSONNEL


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Abstract

In the article are considered the key indicators of efficiency, and also their role in an estimation of work of the personnel is defined. It is reflected main objectives of application and function of key indicators of efficiency. Are shown calculation of indicators of efficiency on an example of trade enterprises, and the scheme of work with KPI.

About the authors

Nadezhda Vladimirovna Kolosovskaya

Togliatti State University, Togliatti

Author for correspondence.
Email: Kolosokk@mail.ru

postgraduate student

Russian Federation

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