DEVELOPMENT STANDARDS QUALITY MANAGEMENT OF HUMAN RESOURCES


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Abstract

Principle of “employees involvement” quality management system is highly actual for HR-managers, because personnel is a real base of organization. Requirements of  ISO 9001 standard to human resource management are further developed in new standard ISO 10018.

About the authors

Ludmila Victorovna Sergeyeva

Togliatty State University, Togliatty

Author for correspondence.
Email: astrovolga@yandex.ru

candidate of  pedagogical sciences, associate professor of  the department of «Management organization»

Russian Federation

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