No 4 (2020)

The development of technological entrepreneurship is necessary since new technologies and the level of knowledge are the factors determining the macroeconomic indicators, along with capital and labor. It is essential to identify the effectiveness of the development of technological entrepreneurship as an institution that transforms the research, development, and intellectual property into ready-made advanced production technologies. The paper studies the interrelation between the resources available to technological entrepreneurship (the level of costs for research and development, intellectual property) and the results in the form of the creation of new technologies. The author carried out the analysis at the national and regional levels. For this reason, two new indicators are calculated: the ratio of the number of patents for inventions to the number of the developed advanced production technologies; the ratio of the number of the developed advanced production technologies to the internal costs of research and development. At the national level, the author studied the change in these indicators for 2000-2018, determined trends and dynamics peculiarities. The study identified the influence of changes in the methodology of statistical accounting in 2011-2012 on assessing technological entrepreneurship efficiency. At the regional level, the author studied the variants of indicators of the effectiveness of technological entrepreneurship development, evaluated the nature of the distribution, and concluded on the degree of regional asymmetry. The paper includes the analytical grouping of Russian regions by the effectiveness of technological entrepreneurship development and its use of the resources of the national innovation system. The key features of the national dynamics of technological entrepreneurship efficiency are the improvement of the efficiency of the usage of intellectual property (patents) in general over the period and the unstable nature of this indicator in the last 5-7 years. At the regional level, the author noted a right-sided asymmetry in the distribution of both indicators and identified the regions with the highest and lowest efficiency of technological entrepreneurship development. The study showed that technological entrepreneurship efficiency does not always coincide with the positions of a region in the innovative development ratings.

In the modern economy, innovations appear as the main competitive strength. At the same time, there are some problems with the transformation of the raw-materials export model of development into an innovative one. In this context, the task of the transition of the RF organizations to innovation-based development is number one at present, the solution of which will ensure the sustainable economic growth and competitive ability of the national economy. The paper aims at the study of possibilities to promote innovative activity in the context of the digital economy through the creation of partner networks. The research proves the prospects of the application of digital platforms enabling the cooperation of organizations. The system analysis allowed identifying the following problems of development of the innovation sphere of Russia: the low innovation potential of organizations, the deficiency of own sources of financing, the lack of skilled personnel, and the low demand for the results of innovative activity. The paper considers the current situation with the development of partner networks in Russia. The analysis showed that, in general, the networking cooperation of the enterprises is on a low level. At the same time, the innovatively active organizations rather energetically participate in the partner networks when implementing co-projects. Russian enterprises as the partners are mainly oriented at their countrymen. Besides, they cooperate with European organizations and USA partners. Recently, Russian enterprises develop networking cooperation with the organizations of India and China.

The relevance of the study is caused by the necessity to reorganize the activity of regional employment centers within the implementation of measures of the federal project “The employment support and labor market efficiency improvement to ensure better performance”. The authors study the up-to-date sectors of work of Government Employment Services. The paper presents a model of the quality management system of government authorities developed based on the process approach and the PDCA cycle. This model offers customer satisfaction monitoring to assess the degree of meeting the specified requirements. The authors analyzed the key regulatory documents governing the process of rendering services, developed the technique to evaluate the quality of public service in promoting self-employment to unemployed citizens. The methodology includes the expert analysis of administrative procedures of rendering services to demander; the service quality assessment using a mystery shopper; service receiver survey; identifying the integral index of service conformance with the consumer expectations to assess the consumer perception. The authors analyzed the administrative procedure of public service in promoting self-employment to unemployed citizens. The study identified the reasons for service consumer demotivation, including the difficulty of perception of the procedure text, the plenty of bureaucratic terms, the lack of information on the additional services, and possibilities that can be received by an unemployed citizen. To evaluate the conformance of service quality with consumer expectations, the authors applied the well-known SERVQUAL methodology used in marketing research. The paper shows an example of a calculation of the integral index of service rendering conformance. The practical significance of the quality assessment methodology is in the possibility to carry out a complex evaluation of the work of regional employment centers, consumer satisfaction, and, finally, in the creation of the consumer-attractive services.

Currently, there are many online learning systems, which support online learning management processes. However, it is rather hard to choose an e-learning management system on your own. The paper considers a comprehensive assessment method based on the use of the developed comparison algorithm and the algorithm for the optimal choice of complex e-learning management systems according to the functional completeness criterion. The study shows to what extent the e-learning management systems selected for comparison have similarities or differences in terms of functional completeness. The author analyzed whether they contain the most typical e-learning systems and what additional functions each of the compared systems has. The paper shows how it is possible to assess how the functional completeness of a particular system meets the user’s requirements. The developed comparison algorithm allows grouping the features of the considered complex e-learning management systems and highlighting the most significant functions or groups of functions. The study determined the degree of absorption of one complex system over another. The author carried out the ranking of the considered e-learning management systems according to the functional completeness criterion. To identify the system that is superior to the others and to determine the presence of the unique functions, the author constructed the graphs of similarity, absorption, and superiority of the considered systems with varying threshold values. This method allows evaluating and selecting such e-learning management systems that best meet the software requirements and, based on the recommendations received, choosing the most appropriate version of the online-learning management system, taking into account the user’s preferences.